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The Financial Mechanism Office (FMO)
Are you a dynamic and highly motivated professional looking to make a positive impact inEurope? Join our team as the new Information Technology Officer at the FinancialMechanism Office (FMO) in Brussels.
About us:
The Financial Mechanism Office (FMO) - affiliated with the European Free Trade Association (EFTA) - carries out the day-to-day management of the EEA and Norway Grants. The Grants are Norway, Iceland and Liechtenstein’s contribution to reducing economic and social disparities in the European Economic Area (EEA) and strengthen bilateral relations and partnerships between the Donor States and the 15 Beneficiary States (Bulgaria, Croatia, Czechia, Cyprus, Estonia, Hungary, Greece, Latvia, Lithuania, Poland, Portugal, Malta, Romania, Slovakia, and Slovenia). EEA Grants are financed by the 3 donor countries whereas Norway Grants are financed solely by Norway.
We are now entering a new funding period with a budget of 3.2 billion euros. At the same time, we are closing the current funding period with a budget of 2.8 billion euros.
The programmes in the new funding period will focus on these overall priorities:
- European green transition
- Democracy, rule of law and human rights
- Social inclusion and resilience
Why join the FMO?
At the FMO, we offer more than just a job - we offer a stimulating and diverse international workplace with a trust-based culture. Our team of more than 50 employees coming from the EEA region, brings a rich blend of experiences and knowledge to our daily operations. We work closely with the Ministries of Foreign Affairs of the Donor States (Iceland, Liechtenstein, and Norway), the 15 Beneficiary States and various international partners. We are committed to fostering a collaborative and respectful environment where you can advance
your career and contribute to meaningful results that make a difference.
Learn more:
If you're ready to take on a rewarding challenge and be part of a dedicated team working towards improving economic and social progress and strengthening cooperation and partnerships in Europe, we encourage you to apply. For more details about our work and the opportunities we offer, please visit our website at www.eeagrants.org.
The position is open to nationals of the EEA EFTA States (Iceland, Liechtenstein, and Norway) and nationals of the member states of the European Union.
Division: Financial Mechanism Office
Location: Brussels
Category/Level: Grade: A3/A4
Type/Duration of Appointment: Fixed-term three years (renewable once if in the interest of the FMO)
Start date: As soon as possible
Information Technology Officer - Grants Management Systems – FMO
Scope
Grants Management Systems
As an Information Technology Officer, you will work in the Grants Management Systems Unit
(GMS), a team whose main responsibilities are managing the development and user support
for our grants management IT system named GrACE.
GrACE is an acronym for Grants Administration and Collaboration Environment. GrACE is a
documentation, information, reporting and business process system which is custom
designed for the EEA and Norway Grants. GrACE is used daily by over 1000 users in 20
countries around Europe. The system is designed and planned by the FMO with the
collaboration of an external software company for development and maintenance services.
The team’s tasks include project management, analysis, implementation, testing, quality
control, continuous maintenance of GrACE and handling the GrACE Support Desk.
The GMS Unit is also responsible for information management and several other central
systems, such as SharePoint, support portals for various topics, a central planning calendar,
and a tool used for banking integration. The GMS Unit does not perform general IT tasks, as
the FMO receives IT equipment and support from EFTA IT.
The GMS Unit prides itself on giving personal and quality support responses to users of the
systems. This also includes analysing the support questions and improving GrACE where it
would be beneficial to do so. The GMS Unit is the liaison between all the various
departments in the FMO with an overview of all tasks and functionalities, and tailors GrACE
and the information management systems to work optimally for both the FMO and all the
users externally.
You will be reporting to the Head of the GMS Unit. You may be asked to travel occasionally
within Europe.
Tasks
The main tasks of the Information Technology Officer will include:
Offering support to the users of the grants management and records management
systems including problem analysis and follow-up;
Facilitating the support communication between FMO and GrACE developers;
Application management of the grants management and records management and
archiving systems;
Logging change requests based on user needs and participating in testing of new
features;
Driving contributions needed for ensuring that the organisation has end-user friendly
and effective IT application;
Liaising with stakeholders and gathering requirements;
Providing training to the users of GrACE, both within the organisation and for external
users;
Creating user manuals, preparing documentation, presentations and training
material;
Supporting decommissioning legacy systems and disposing of their information;
Assisting in other IT related tasks as needed.
Qualifications:
A university Master’s degree, preferably in Information Technology, Information Management, Computer Science or a related discipline. Lack of Master’s degree in the desired field can be compensated by extensive work experience.
Experience
Required:
- Minimum of 4 years of relevant professional experience for the grade A3 and minimum of 6 years of relevant experience in systems support or other technical role for grade A4;
- Experience with user support;
- Experience with IT development, using Scrum or other Agile processes;
- Experience with software testing;
- Business and functional analysis.
Desired:
- Experience in using reporting tools;
- Experience with documentation systems or financial IT systems;
- Hands on programming experience;
- Experience with SharePoint as an advanced user.
Skills
Essential:
- A strong commitment to help users and find good solutions to their problems;
- Analytical, structured, and result-oriented approach;
- Strong logical thinking abilities;
- Good presentation skills and ability to present complex issues in a clear manner;
- Excellent writing and communication skills;
- A strong commitment to acquire business knowledge and understanding;
- Good negotiation skills and strong interpersonal abilities, including a dynamic and flexible attitude, and cultural sensitivity;
- Self-reliance and autonomy, but also facility for teamwork;
- Ability to multitask and work to tight deadlines;
- Proactive and cooperative outlook.
Desirable:
- Knowledge of project management principles, methods, and practices in an IT environment;
- Knowledge of SQL.
Language
Excellent oral and written communication skills in English (the working language of the FMO).
Knowledge of another EEA/EU language is an asset.
Employment terms
Grade: A3/A4 - to be determined by the chosen applicant’s experience.
Annual starting salary: A3: EUR 97,056 / A4: EUR 112,786
Appointments are normally made at step 1 of the grade. The Director of the FMO reserves the right to appoint a candidate at a level different from that advertised.
The FMO is an employer dedicated to the principles of diversity and equality. We are committed to promoting and nurturing a diverse and inclusive workplace, with a healthy work-life balance.
We offer very interesting and challenging positions in a dynamic and diverse environment and the opportunity to work in a team of highly qualified people. Salaries and related payments are exempt from taxation by the EFTA Member States, and as regulated in headquarters agreements, in the EFTA host states. Depending on the candidate’s family status, benefits and allowances may apply.
Deadline for submission of applications: 15 April 2025.
Arbeitsort: Brüssel
For further information on this position, please contact the Head of Grants Management Systems, Karolina Wrona, by email: Karolina.Wrona@efta.int.
For questions related to the recruitment process, please contact us at FMOrecruitment@efta.int.
Please note that only applications received via our web tool (https://jobs.efta.int/home.html)
will be considered.